Privacy Policy

Welcome to Pix, provided by Kos Monte Media SH.P.K.! We are dedicated to safeguarding your personal information and maintaining your privacy. If you have any questions or concerns regarding our policy or how we handle your personal data, please contact us at support[at]kosmontemedia.com.

When you visit our website www.syntheticvisuals.com and use our services, you entrust us with your personal information. We take your privacy seriously and aim to explain in a clear manner what information we collect, how we use it, and what rights you have regarding your data. If you do not agree with any part of this Privacy Policy, please discontinue the use of our website and services.

This Privacy Policy applies to all information collected through our website and any associated services, sales, marketing, or events (referred to collectively as the “Services”).

1. GDPR Compliance

Kos Monte Media SH.P.K. adheres to the General Data Protection Regulation (GDPR) set forth by the European Union. Below are key GDPR-related provisions included in our privacy practices:

1.1 Lawful Basis for Processing

  • We process personal data lawfully, transparently, and for a specific purpose.
  • Once the purpose is fulfilled and the data is no longer needed, it will be deleted.

1.2 Data Subject Rights

If you are a resident of the European Union, you have the following rights under GDPR:

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request limitations on processing your personal data.
  • Right to Object to Processing: Object to the processing of your personal data under certain conditions.
  • Right to Data Portability: Request that we transfer your data to another organization or to you, where feasible.

1.3 Contact for Data Protection Inquiries

  • Although we do not have a designated Data Protection Officer, please email support[at]kosmontemedia.com with any concerns about how we handle your personal data.

1.4 Data Breaches

  • In compliance with GDPR, Kos Monte Media SH.P.K. will notify the relevant supervisory authorities and affected individuals of any data breach that poses a risk to rights and freedoms within 72 hours of becoming aware of the breach.

1.5 International Data Transfer

  • If personal data is transferred outside the European Union, we ensure it is protected in accordance with GDPR requirements to maintain the same level of data security.

2. Personal Information We Collect

2.1 Information Collected via Forms

Email Submission Form

  • Data Collected: Your email address.
  • Purpose: Used to send a requested PDF document or follow up manually if needed.

Contact Form

  • Data Collected: Your name, email address, and message.
  • Purpose: Used solely for communication and responding to your inquiries.

2.2 Types of Personal Data Collected

  • Name and Contact Details: Your first and last name and email address to facilitate communication.
  • Message Content: Any details you provide in the message field.
  • Security Credentials: For sections requiring registration, we collect passwords or similar security details for authentication.

2.3 Information Collected Automatically

When you visit our website, we automatically collect non-identifiable information, including:

  • Device and browser details.
  • IP address, operating system, language preferences.
  • Website usage data for security, analytics, and service improvements.

3. Use of Information

We process your personal information in compliance with GDPR principles, ensuring it is handled lawfully and transparently. The purposes include:

  • To Respond to Inquiries: Use contact details to address inquiries about our services.
  • For Marketing and Communication: With your explicit consent, we may send promotional emails. You may opt out at any time.
  • To Improve Services: Analyze website usage data to optimize user experience and service offerings.
  • For Security and Fraud Prevention: Detect and prevent unauthorized or fraudulent activities.
  • Compliance with Legal Obligations: Process data to meet legal and regulatory requirements.
  • For Internal Analytics: Analyze user behavior to enhance decision-making and business growth.

Your rights under GDPR include accessing, correcting, deleting, or restricting the processing of your personal data. For more details, contact support[at]kosmontemedia.com.

4. Information Sharing & Disclosure

We only share personal information in the following cases:

  • With Your Consent.
  • To Comply with Legal Obligations.
  • To Protect Your Rights or Fulfill Business Obligations.

5. Data Security

  • We take necessary technical and organizational measures to protect personal data from unauthorized access, disclosure, or destruction.
  • Encryption protocols are used to secure data transmission.

6. Cookies & Tracking Technologies

  • We may use cookies and other tracking technologies, such as web beacons and pixels, to enhance user experience and gather analytics.

7. User Rights

You have the right to:

  • Request Access: To your personal data.
  • Correct, Update, or Delete: Your personal data.
  • Restrict or Object to Data Processing.

Kos Monte Media SH.P.K. will consider and address your request in compliance with applicable laws.

8. Policy Updates

  • This Privacy Policy may be updated periodically.
  • The “Last Updated” date will indicate the latest revision.
  • Continued use of our services after an update constitutes acceptance of the revised policy.

9. Contact Us

For any questions regarding this Privacy Policy, please email us at support[at]kosmontemedia.com.

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